In June 2014, we gave the Cooling Dog Bed a positive review. Unfortunately, we must retract/rescind the below review. In June 2015, we took out our Cool Pet Pad and it looked like this:
As you can see, the cooling gel in the product dried up or evaporated. We had stored this in our apartment in the closet; as such, it was stored at normal temperatures and conditions. We had only used it a few times.
We spoke with the company, The Green Pet Shop, and they said that this happened to some of the earlier models of this product, and they offered to exchange ours for a new one. Here’s their reply:
“We have and always will replace any defective items that have been purchased either through our site or through any third party vendors. The issue had to do with evaporation and the environment the pads were kept in.
The outer cover was a bit too porous and since the gel is water based, water evaporated over time and the pad dried up. We have sold over 100,000 pads over the past two years and this has happened to a few hundred, so it’s less than 1%, but that’s still too many for us.
As I stated in the last email, we have straightened out this issue and there should not be any more evaporation that occurs in this years production run.
The pads carry a limited one year guarantee. We cannot be responsible for neglect such as rips and tears as a result of a pets claws, nails, and teeth. We cannot be responsible for mold if the pad is kept in dirty, muddy, or wet conditions without cleaning.
Other than that, we have at times forgone the guarantee and replaced pads for our customers in an effort to keep them all satisfied.”
At Dogsized, we recommend products based on our own opinions – we do not get paid for our reviews. We only write about products we like.
Unfortunately, in this scenario, the product we liked didn’t perform for us over time, and we feel it’s our fiduciary duty to tell our readers this happened.
We decided not to get the replacement product.
Check out the cooling pads that made our top three picks!
Top 3 Cooling Pads For Dogs
Sealy Lux Quad Layer Orthopedic Dog Bed with Cooling Gel
- Premium orthopedic dog bed
- Provides support for dogs of all ages
- This Lux bed is built with a Pro-Charcoal base to help absorb orders, keeping your dog bed fresh
Coolaroo The Original Elevated Pet Bed
- Off-the-ground bed design keeps your pet cool by increasing air flow from all sides
- Easy to Clean, Fabric is resistant to fleas, mites, mold, and mildew
- Suspended platform provides added comfort by creating low-impact areas to pressure points and joints
Amazon Basics Cooling Elevated Pet Bed
- Breathable mesh fabric helps keep pets cool by allowing air to flow
- Easy to clean
- Easy to assemble
10 thoughts on “Cooling Dog Bed – Why We Are Rescinding Our Review”
I have two of them that I purchased a year ago. We live in Florida and thought that he’s would work well at the dog shows.
They where stored in their box the gauze between the fold and wrapped in plastic. And keep in my dresser in my bedroom. When I got them out to use them they were both dry and brittle. I talk to two other people who bought them the same time theirs had dried out and become brittle also. When you are paying 30-40 dollars for these units I expect them to preform better. I am very disappointed and as one of the group hat purchased them I would not suggest spending your hard earned dollars on this item.
Lani would absolutely Love this bed…I can see her lazying around with her little furry yorkie self cooling down. She would be one Cool Dog… Thank you for the sweepstakes.
I live in central Florida, and have 4 large dogs, 2 which are getting up in age. I’m sure they would all love this pad! It sounds amazing!
rusty would love this.
If you’re interested in getting a Cool Pet Pad, we’ve linked the product (above) so you can easily purchase at Amazon.
frizzie would love this
We have an older dog named Holly who is really uncomfortable this year. I know this would help her…I hope I win!
Our dog is almost 15 years old and he gets so hot.
Your dog would love the Cool Pet Pad. Not only is it cool, but it would be soothing for your older dog.
OUR DOGS WOULD LOVE THIS BED. WE LIVE IN ARIZONA AND IT IS HOT A LOT. EVEN WITH AIR CONDITIONING, THEY GET UNCOMFORTABLE.